Conducting Workplace Investigations (Advanced)

This more in-depth program addresses the needs of government investigators and HR personnel who are required to conduct investigations into workplace misconduct, fraud, or corruption.

The program is suited to individuals with prior experience in the field who require accreditation against the National Investigation Standards.

 

WHAT OUR STUDENTS SAY

"A great course! It will provide any investigator budding or otherwise , with a great foundation to build their skills and abilities in this area"

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" extremely well unpacked and very comprehensive; up to date and easy to follow with good examples; engaging with the case studies due to skills/ knowledge of facilitator"

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"I would definitely recommend the course to other investigators"

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learning outcomes

The program is skills-focused and attendance is recommended for both those seeking accreditation and those simply wishing to increase or update their investigation skills.

At the end of this short course, participants will be able to:

  • Explain the role of an investigation within their legal and policy framework.
  • Understand the concepts of natural justice and procedural fairness.
  • Recognise when a conflict of interest arises.
  • Conduct interviews with complainants and obtain statements of complaint using the PEACE model of interviewing.
  • Conduct formal records of interview with respondents.
  • Develop terms of reference.
  • Identify a range of sources of evidence, including digital formats.
  • Develop an investigation plan.
  • Maintain running sheets for an investigation.
  • Appropriately handle different sources of evidence and keep records.
  • Draft letters of allegation that meet legal requirements.
  • Evaluate evidence gathered in an investigation.
  • Write an investigation report or brief of evidence as required.

At the end of the three days, for an additional fee of $1,150 participants can enrol in our nationally accredited courses - Certificate IV in Government Investigations or Certificate IV in Government Fraud Control and gain access to online materials and assessments.

Individuals interested in attending the short course but not seeking accreditation at this time may later seek accreditation up to 12 months after their attendance.

Competencies included in this program are:

PSPETHC401A - Uphold and support the values and principles of public service PSPETHC401A - Uphold and support the values and principles of public service (259 KB)


PSPLEGN401A – Encourage compliance with legislation in the public sector PSPLEGN401A – Encourage compliance with legislation in the public sector (246 KB)


PSPREG401C – Exercise regulatory powers PSPREG401C – Exercise regulatory powers (227 KB)


PSPREG404C – Investigate non-compliance PSPREG404C – Investigate non-compliance (224 KB)


PSPREG407B – Produce formal record of interview PSPREG407B – Produce formal record of interview (237 KB)


PSPREG411A – Gather information through interviews PSPREG411A – Gather information through interviews (230 KB)


PSPREG412A – Gather and manage evidence PSPREG412A – Gather and manage evidence (225 KB)


PSPREG418A – Advise on progress of investigations PSPREG418A – Advise on progress of investigations (218 KB)


PSPREG419A – Finalise and report on investigations PSPREG419A – Finalise and report on investigations (220 KB)


PSPOHS401B ‐ Implement workplace safety procedures and programs PSPOHS401B ‐ Implement workplace safety procedures and programs (146 KB)


PSPGOV422A – Apply government processes PSPGOV422A – Apply government processes (253 KB)


PSPGOV408A – Value diversity PSPGOV408A – Value diversity (262 KB)


PSPPOL404A – Support policy implementation PSPPOL404A – Support policy implementation (208 KB)


PSPGOV412A – Use advanced workplace communication strategies PSPGOV412A – Use advanced workplace communication strategies (275 KB)