During August we posted daily tips on investigations on our website, facebook and twitter. Here is the complete list of those tips.

31 Days 31 Tips

Tip 1 – Silence is an interviewer’s best friend

Tip 2 – Don’t assume anything

Tip 3 – If in doubt ask

Tip 4 – Consider each case on its merits

Tip 5 – Be warm and neutral

Tip 6 – Respect cultural difference

Tip 7 – Start your questions with “tell me what….”

Tip 8 – Know the purpose of your investigation

Tip 9 – Draft a terms of reference

Tip 10 – Make a written investigation plan and update it as you go

Tip 11 – Credibility is only an issue when the facts aren’t clear

Tip 12 – Get specifics from complainants

Tip 13 – Include time, date , place in allegations

Tip 14 – Everyone has a right to silence in regard to criminal conduct

Tip 15 – Invite witnesses to bring a support person

Tip 16 – Keep complainants and respondents informed during the investigation

Tip 17 – Ensure the chain of evidence for digital data

Tip 18 – Digital data can be manipulated

Tip 19 – Second hand accounts can be used but are less reliable than fist hand accounts

Tip 20 – Give respondents enough time to respond

Tip 21 – Give respondents enough information to respond

Tip 22 – Verify signature on documents if you going to rely on them

Tip 23 – Provide support services for all parties to an investigation

Tip 24 – Avoid advocating for either side before the investigation is complete

Tip 25 – Don’t comment on the outcome until the report is approved

Tip 26 – Move the respondent not the complainant

Tip 27 – Ask witnesses to sign all notes/statements or records of interviews

Tip 28 – Only suspend a person during an investigation where serious misconduct is likely to have occurred

Tip 29 – Know your policy and process before you start

Tip 30 – Don’t promise confidentiality if you can’t guarantee it

Tip 31 – Decide who will get a copy of your report before you write it.

Content retrieved from: http://www.wiseworkplace.com.au/_blog/WISE_Blog/post/31_Days_31_Tips_-_Complete_List/.