When people encounter the concept of restorative practice, it is frequently linked with the legal system. During the 1970s, restorative justice found its way into the criminal justice framework, intending to repair harm to victims rather than solely punishing offenders. However, the integration of restorative principles outside of the criminal justice system, such as in…
When companies are dysfunctional and a poor workplace culture develops, the role the Board plays is often overlooked. Great leadership and positive workplace culture requires effective strategic governance from boards. Often people are drawn to give back to their communities which leads many to explore volunteering on boards of their local sports clubs, community services,…
There are lots of ways in which we classify and categorise ourselves and others as a means of seeking to understand the best way to connect, collaborate and communicate. We all use our knowledge and insight about our preferred leadership and communication style to help navigate workplace relationships and create a positive workplace dynamic and…
When colleagues are in conflict, their focus is almost exclusively on what the other has done wrong and how their behaviour has negatively impacted them. Conflicted people focus on past events and often provide a problem centric narrative. If early intervention strategies are not implemented, this conflicted cycle perpetuates and often escalates, leading to burnout,…
Key Principles for Successful Conflict Resolution in the Workplace Thursday, December 10, 2020 by Katherine Robertson Workplace conflict is considered one of the biggest cause of staff turnover and costs to businesses. Queensland Government research shows over 65% of employee performance problems are the result of strained relationships rather than a lack of skill or […]
When to engage an external mediator? Friday, November 27, 2020 By Katherine Robertson Safe Work Australia research has found poor psychological safety costs organisations $6 billion per annum in lost productivity. The research also found interpersonal conflict was one of the main causes of work-related injury. It is essential that organisations have access […]